How We Work

We understand that finding the perfect pet care provider is very important. For many people, these pets are your children! We feel the same way and the following is brief overview of how we work.

Initial Contact

We begin with a brief intake over the phone to learn all about you and your pet so that we can match you with one of our pet care providers. We’ll need to know the service you’re looking for, your pet’s temperament, your location, etc.

Look for a match

With your pet’s information in hand, we are on the phone looking for the best person available. We relay all that we’ve learned about your pet and your pet care provider will be contacting you to set up a complimentary meet & greet. All of our pet care providers are professional, hard working individuals with verifiable experience working with animals. They all undergo a background check and an in-home interview to assure a pet-safe and friendly environment.

Meet your pet care provider

You and your pet(s) get to know your Pet Care Provider! The complimentary meet & greet can take place at your home for dog walking and pet sitting assignments and your pet care provider’s home for dog boarding and dog daycare. Here, the both of you will go over the details of your pet’s care and the dates/duration needed.  Once you’re in our system, future services are just a phone call or click away!

To help us learn about you and your pet, please print and complete these forms prior to your meeting.

While You Are Away

We want your day to be worry-free. Whether you’re at work or on vacation, the last thing you need to think about is whether or not your pet is ok. We can text, email, and phone in updates letting you know how your pet is doing. Want a recap every day? No problem! Would you like to see Fido asleep in his bed chasing rabbits while he dreams? Click, the video was just emailed to you! Our pet care providers follow your instructions down to the last detail to ensure your pet is receiving the best care possible.