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Do you offer services on weekends and holidays?

 

What areas do you cover for dog walking, in-home boarding, & day care services?

 

Are you bonded & insured?

 

How do I sign up for your services?

 

Why is a free consultation required before scheduling pet care?

 

Is the information I give to you confidential?

 

Will I have the same pet care provider every time?

 

Do you have a minimum number of days that I would need in order to sign up for weekly dog walking or daycare service?

 

Do your dog walkers take dogs off-leash on walks?

 

What if my plans change last minute or my dog is sick, what do I do?

 

What is your cancellation policy?

 

Fido was boarded last year with one of your pet care providers, we need boarding again. How do I schedule that?

 

If I find that I can't get home in time, can I call you the same day and have you visit my pets?

 

Do I have to keep a key on file with you?

 

Can I trust you with my house key?

 

What will you do if my pet becomes ill while I am away?

 

Do I have to sign a contract?

 

What type of payment do you accept and when am I charged?

 

Should I tip my pet care provider?

 

Where do I mail my payment?

 

Do you have references?